Lakehouse Nursery - Portishead

I set up Lakehouse Nurseries in 2010 to provide excellence in childcare. My Vision was to provide an outstanding environment for children, staff and parents alike; I wanted parents to be proud of their childcare choice and staff to have a great place to work; somewhere they came every day because they wanted to, not because they had to. This vision hasn’t changed but now we have overwhelming evidence from our parents, staff and now through this accreditation and other awards that this Vision is a reality.

We know that what differentiates us from our competition, is our people. We recruit, develop, and retain the very best people in our nurseries. It’s no accident, we put a huge amount of time and effort developing the right tools to assess potential at all stages, and through rigorous assessment, induction and an ongoing performance culture we work in partnership with every member of our team to ensure they retain the passion and skill to do their jobs to the highest of standards. We want to be the best and we work extremely hard every day to ensure this is a reality.

This is why I am so proud to be awarded Investors in People Gold Standard. Investors In People is a management framework for high performance through people. Formed in 1991, Investors in People was established by the UK Government to help organisations get the best from their people. This prestigious accreditation is recognised across the world as a mark of excellence. The process was extremely rigorous, with 3 full days of interviews with 22 members of the team across both Lakehouse and Stationhouse selected by our assessor Pauline Helliar-Symons. The interviews were challenging and the feedback overwhelming. Pauline was so impressed by the passion and enthusiasm of every member of staff, our clear vision and strategy and commitment to outstanding people practice; she said she had never encountered a business with so much energy and commitment – gosh the tears were flowing!!!

So what next...... We receive our full report at the end of July and we look forward to both celebrating our success but also looking at areas that we can develop further. We are extremely committed to quality improvement and we know there are always areas to improve.

Well done team Lakehouse and Stationhouse!

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